Contact

We're here to help.

Whether you have a question about your order, need help with your product, or just want to get in touch — we'd love to hear from you.

Email us: istinjauk@yahoo.com

We aim to respond to all enquiries within 24 hours, Monday to Friday.

Order enquiries If you have a question about an existing order please include your order number in your message so we can help you as quickly as possible.

Delivery questions All orders are dispatched directly to your door. Please allow 7-14 business days for delivery. If your order hasn't arrived within 20 business days please get in touch and we'll resolve it immediately.

Returns We offer a 14-day return policy on all unused, unopened items. Please contact us before sending anything back so we can guide you through the process.

At Istinja we're committed to making sure every customer is happy with their purchase. Your satisfaction and your tahara matter to us.

جزاكم الله خيرا We appreciate your support.